Privacy Policy

1. Introduction

Your privacy matters to us.
At Xydarion Entertainment SL, we treat the personal information of our players and visitors with care, transparency, and respect.
This Privacy Policy explains what data we collect, why we collect it, and how we protect it when you access our website Xydarion.com or use our services.
Our practices follow the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Spanish Ley Orgánica 3/2018 on Personal Data Protection and Digital Rights (LOPDGDD).

2. Who is responsible for your data

Xydarion Entertainment SL
Calle de Alcalá 546, 28027 Madrid, Spain
Email: [email protected]
Tel: +34 91 732 4891
We act as the data controller for all personal information collected through our platform.

3. What information we collect

We may collect:
  • Account and profile data: username, email address, preferences.
  • Usage data: games played, time spent, device type, browser.
  • Cookies and tracking: analytics cookies, session cookies, and preferences.
  • Communication data: messages you send us via forms or support.
We do not collect sensitive categories of data (political opinions, religion, health) unless strictly necessary and with explicit consent.

4. Why we collect this data

We process your data for:
  • Operating the site and personalising the gaming experience.
  • Improving our services, fixing errors, and optimising performance.
  • Providing customer support and responding to requests.
  • Ensuring legal compliance, including fraud prevention.
  • Marketing communications (only with your prior consent).

5. Legal grounds for processing

Processing is based on:
  • Contractual necessity – to provide you access to our games and services.
  • Legitimate interest – to improve and secure the platform.
  • Consent – for cookies, newsletters, or promotional messages.
  • Legal obligation – when required by Spanish or EU law.

6. How long we keep your data

We retain your personal information only as long as necessary:
  • Account data: stored while your account is active.
  • Usage logs: up to 12 months.
  • Marketing consent: until you unsubscribe or withdraw consent.
  • Legal records: according to Spanish commercial and tax law (usually 6 years).

7. Data sharing

We may share data with:
  • Service providers (hosting, analytics, email delivery) within the EU.
  • Authorities if legally required.
No data is sold or rented to third parties.
If data is transferred outside the EU, we ensure compliance through Standard Contractual Clauses (SCCs) or equivalent safeguards.

8. Your rights under GDPR

As a user in Spain and the EU, you have the right to:
  • Access your data.
  • Rectify inaccurate information.
  • Erase your data (“right to be forgotten”).
  • Restrict or object to processing.
  • Data portability (receive a copy in machine-readable format).
  • Withdraw consent at any time.
  • File a complaint with the Agencia Española de Protección de Datos (AEPD): www.aepd.es.

9. Cookies

We use cookies to remember preferences and analyse site usage.
You can manage or disable cookies through your browser settings.
Our Cookie Policy provides more detail.

10. Contact

For any privacy-related inquiries, please contact us:
Xydarion Entertainment SL
Calle de Alcalá 546, 28027 Madrid, Spain
Email: [email protected]
Tel: +34 91 732 4891